Refund & Cancellation

Welcome to the Refund & Cancellation Policy page of Mom’s Magic Pickle India. We understand that sometimes circumstances change, and you may need to modify or cancel your order. This policy outlines the terms and procedures for refunds and cancellations. By placing an order with us, you agree to abide by these terms.

Contact Information:

Order Cancellation:

You have the right to cancel your order, provided it has not been processed and shipped. To cancel your order, please follow these steps:

  1. Contact Us: Get in touch with our customer support team as soon as possible via phone or email.
  2. Provide Details: Share your order number and relevant details to initiate the cancellation process.
  3. Confirmation: We will confirm the cancellation and provide any necessary information about the refund process.

Refund Process:

We strive to process refunds promptly and efficiently. Here’s how the refund process works:

  1. Cancelled Orders: If you successfully cancel an order before it has been processed and shipped, a full refund will be initiated. Please note that it may take a few business days for the refund to reflect in your account, depending on your payment method and bank processing times.
  2. Product Issues: If you receive damaged, defective, or incorrect products, please contact us within [2] days of receiving your order. We may offer a refund or replacement, depending on the circumstances. We may request photographic evidence of the issue to assist in the resolution process.

Non-Refundable Items:

While we aim to accommodate your needs to the best of our abilities, please note that certain situations may not be eligible for a refund:

  1. Change of Mind: If you decide to cancel your order for reasons unrelated to product quality, we may offer a refund at our discretion. However, this is not guaranteed, and processing fees may apply.
  2. Opened or Consumed Products: For hygiene and safety reasons, we cannot accept returns or offer refunds on opened or consumed food products.

Contact Us:

If you have any questions or concerns regarding refunds or cancellations, please don’t hesitate to reach out to us using the following contact details:

Changes to Policy:

Mom’s Magic Pickle India reserves the right to modify or update this Refund & Cancellation Policy at any time. Changes will be posted on our website, and the updated policy will be effective immediately upon posting.

Thank you for your understanding of our Refund & Cancellation Policy. Your satisfaction is important to us, and we’re here to assist you with any inquiries or requests you may have.

Sincerely,

Team Mom’s Magic Pickle India